Is a credit card required for my 14 day free trial?
No. A credit card is not required for a free trial – so you can sign up with no commitment.
What is the best browser for running OrgChart Now?
All major browsers are supported (Internet Explorer, Chrome and FireFox). Currently, the fastest browser is Google Chrome. If you are creating complex charts, we recommend using Google Chrome.
What are the browser requirements for running OrgChart Now?
OrgChart supports Google Chrome, FireFox, Internet Explorer. View more information here
Does OrgChart Now work on a Mac?
Yes. We recommend that you use Google Chrome if running on a Mac.
What is the best way to get started?
Access help guides from within the application, or navigate to our Learning Center for more help. OrgChart also includes a number of tutorials in the help documentation (accessible directly from within the product).
What happens when my 14 day free trial ends?
At the end of your free trial, you will automatically be downgraded to a free read only account and will still have access to all your documents.
What are the internet connection requirements for using OrgChart Now?
OrgChart is available anywhere you have an internet connection. You don’t even need a particularly fast connection – OrgChart works fine at your local coffee shop.
Are any special rates available?
Discounts are available for education, government and non-profit organisations. Volume discounts are also available. Contact firstname.lastname@example.org for a discount coupon.
What is the best way to get help on a specific topic?
OrgChart includes a ‘topics’ section in the help documentation (accessible directly from within the product). Try searching the help for information on your topic. Also, don’t hesitate to contact us if you need help (email@example.com).
I can’t get the exact result that I need. What should I do?
Let us know about your issue. We’ll let you know when we can address your issue. We release a new version every month – you automatically get bug fixes and enhancements as part of your subscription.
Is my data secure?
Yes, we take information security seriously. We only partner with hosting companies that meet or exceed industry standards with respect to information security.
Can I collaborate with others during the free trial?
Yes. Contact us if you would like to add additional users to your free trial account.